FAQ
Why should my business work with FCE?
Fox Cities Embroidery has a reputation for excellence. We believe in forming relationships with our customers and see everyone as far more than a number — everyone we work with from our team to our customers are humans with hopes, dreams, and aspirations — and we want to get to know them on a personal level. We’ve got over 30 years of collective experience serving business branding needs and we’re on the cutting-edge of what’s possible for your brand. Plus, there may be some opportunities for an additional profit center for your company!
What are promotional products?
Companies buy promotional products to help build brand awareness within their customer base and industry. They include advertising items, client gifts, prizes, and imprinted items. Promotional apparel can be screen-printed or embroidered.
What types of promotional products does FCE sell?
Our team will listen to your needs and give you a few different options for each type of product you want to sell. Once you approve the product AND the merchandise design, it will go live.
How do your graphic design services work?
We work with client logos to showcase placement on promotional materials and company apparel. This service is included. However, if your logo needs to be cleaned up, you need merchandise design, or your needs go beyond placement, we can provide those services for a fee.
How do online stores work?
Check out our online stores page for more information and details to understand how to build your own store and simplify your business.
Why should I create an online store with FCE?
Fox Cities Embroidery has a reputation for excellence. We believe in forming relationships with our customers and see everyone as far more than a number — everyone we work with is a part of our community, and we want to support their dreams and growth. Part of that means simplifying your life when and where we can.
How do I choose items for my online store?
Our team will listen to your needs and give you a few different options for each type of product you want to sell. Once you approve the product AND the merchandise design, it can go live (until you’re ready to stop promoting it).
How custom can my store be?
The possibilities are endless, however, most clients choose to customize their stores with their logo and colors, customized product offerings, and payment options based on their needs and those of their team.
What does a custom online store cost?
Most stores require a moderate set-up fee that includes basic customizations. This fee depends entirely on the number of products and the scope of your needs. After it’s set up, there are no costs for maintaining the store itself. The only other additional costs you might see are — graphic design for changes to the storefront or future merchandise development, products you purchase, or, store credits you extend to your customers or team members.
What types of promotional products can I sell in my store?
We have access to tens of thousands of different types and styles of promotional products, including many that you may not find elsewhere. Common items include embroidered and screen printed apparel, client gifts, coffee mugs, calendar, pens, folders, business cards, fidget spinners, and more.
Can I sell business cards in my online store?
Yes. We can design them for you and set custom fields that your team members then fill in as they order so that everyone on your team has a consistent design.
Who pays for the products in the store?
That’s entirely up to you. We have some clients who make everything available for purchase only. We have some that offer a set amount of credits per year in the form of a coupon code. And, we also have some clients who set up a separate store for client gifts and rewards so clients can “shop” for items that we ship directly to them. Finally, many schools also choose to use online stores to manage spirit wear, uniforms, sports uniforms, special events swag, and even an “add a donation” item so that they can fundraise directly from the store.
Can I get a commission on items sold in my online store?
In short, anything is possible. We work with some clients who prefer a percentage commission so that they have an income stream on their promotional materials and apparel, and similarly, we have other clients who prefer to keep costs as low as possible. It’s totally up to you, and we can discuss the benefits.
Can you show me a demo of an online store?
Yes, absolutely. We’ve included a basic overview above, but can give you more detail! Set up a consultation today and we’ll be happy to show you the possibilities!