Terms & Conditions

Effective date: November 01, 2021

Thank you for visiting and shopping at NVR Branding (a.b.a Fox Cities Emboridery). Following are the terms and conditions that constitute our Shipping Policy.

Domestic Shipping Policy

Shipment processing time

Due to the customization nature of orders, production and processing times vary by item. Please see specific item on website for the production and processing times. Orders are not shipped on weekends or holidays.

Shipping rates & delivery estimates

Shipping charges for your order will be calculated and displayed at checkout. *Overnight delivery is only available for orders with delivery addresses within the continental United States. Delivery delays can occasionally occur.

Shipment to P.O. boxes or APO/FPO addresses

NVR Branding (a.b.a Fox Cities Emboridery) ships to addresses within the U.S., U.S. Territories, and APO/FPO/DPO addresses.

Shipment confirmation & Order tracking

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

Customs, Duties and Taxes

NVR Branding (a.b.a Fox Cities Emboridery) is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Damages

NVR Branding (a.b.a Fox Cities Emboridery) is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.

Please save all packaging materials and damaged goods before filing a claim.